Open to opportunities

Alfred S

@alfreds

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Adaptable executive assistant and customer support professional focused on reliability.

Philippines

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What I'm looking for

I seek a collaborative role where I provide organized executive support, improve processes, handle client communications, and grow within a team-focused environment.

I am an adaptable and proactive executive assistant and customer support professional with experience in schedule management, research, client relationship maintenance, and operations coordination. I have managed travel and calendars, supported production coordination, provided technical customer support, and developed presentation materials to improve processes and client satisfaction.

I bring strong attention to detail, effective communication, time management, and problem-solving skills, and I am eager to contribute to a growing team by taking on organized support responsibilities and helping drive operational improvements.

Experience

Work history, roles, and key accomplishments

Executive Assistant

Athena

Mar 2023 - Jun 2024 (1 year 3 months)

Managed and optimized client schedules, coordinated travel and logistics, and maintained client relationships while conducting research and delivering strategic support to improve processes and client satisfaction.

Calendar Management Travel Coordination Client Relations Research Microsoft Office Google Workspace Scheduling Process Improvement

Production Coordinator

DelegateCX

Oct 2022 - Jan 2023 (3 months)

Coordinated production orders, communicated with suppliers to ensure timely fulfillment, prepared sales presentation materials, and managed inventory and sample orders to support operations.

Supplier Communication Inventory Management Data Compilation Microsoft Office Google Docs

Technical Support Representative

Reimage Philippines

Mar 2021 - Sep 2022 (1 year 6 months)

Provided technical and maintenance support to customers via email and chat, resolved product/application inquiries within SLA, and delivered accurate professional responses to improve customer satisfaction.

Technical Support Customer Service Email Support Chat Support Troubleshooting Time Management Product Knowledge Communication