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Mark Adrian Joaquin

@markadrianjoaquin

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Experienced executive assistant skilled in executive support and project coordination.

Philippines

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What I'm looking for

I seek a role providing executive-level support where I can manage calendars, streamline operations, coordinate projects, and contribute to a collaborative, fast-paced team that values organization and process improvement.

I am an Executive Assistant with over eight years of experience providing high-level administrative support, project coordination, and customer service for fast-paced organizations. I have supported senior executives and global clients, acted as a technical liaison, and consistently delivered efficient calendar, email, travel, and CRM management while improving operational outcomes.

My background includes roles at Cognizant supporting Google/YouTube, virtual executive assistance, and customer-facing sales and service positions where I drove performance improvements. I bring strong organizational skills, technical proficiency in office and specialized tools, and a practical mindset toward process improvement and cross-team collaboration.

Experience

Work history, roles, and key accomplishments

Senior Process Executive

Cognizant

Sep 2022 - Aug 2025 (2 years 11 months)

Served as technical liaison between clients and Google (YouTube), completing administrative and technical tasks using Google Workspace to streamline processes and support operations.

Google Sheets Google Docs Administrative Support Calendar Management CRM

Executive Assistant

NCK Corporations

Jan 2021 - Sep 2022 (1 year 8 months)

Provided virtual executive assistant support including email and calendar management, travel coordination, meeting organization, bookings, and basic bookkeeping to senior stakeholders.

Calendar Management Travel Coordination Bookkeeping Meeting Coordination Google Workspace Microsoft Office

Sales and Service Specialist

Concentrix

May 2018 - Nov 2020 (2 years 6 months)

Delivered high-quality sales and service for AT&T Mobility, consistently closing multiple leads and contributing to a 35% improvement in site performance while developing team leadership.

Sales Closing Customer Service Performance Improvement Teamwork Communication CRM Call Center Operations

Admin Assistant

MEC Corporation

Jan 2016 - May 2018 (2 years 4 months)

Managed administrative duties for a construction office including Microsoft Office tasks, cost estimation support, and use of design applications to assist project workflows.