Patrick Were

I’m a results-driven Customer Care Specialist with strong communication, problem-solving, and customer engagement skills. I support business growth by combining excellent customer service with proactive sales and upselling.

In my sales work, I engaged customers to promote products and services, identified needs, and recommended suitable solutions. I’ve achieved and exceeded sales targets, handled inquiries, resolved issues, and built strong customer relationships.

I’m skilled in lead generation and client engagement, and I’ve conducted field visits to acquire customers. I keep accurate sales records while managing multiple priorities with time management, adaptability, and clear follow-through.

I work smoothly with tools like Zendesk, Freshdesk, Slack, Google Workspace, and Microsoft Office to deliver fast, organized support. My professional ethos is simple: listen closely, solve quickly, and turn every interaction into a positive customer experience.