everlyne brenda

I am a customer service professional with over four years delivering high-quality support in fast-paced, customer-centric environments. I specialize in remote support and CRM platforms such as Zendesk, Beehive, and Slack, consistently resolving issues efficiently and maintaining strong satisfaction scores.

I have hands-on experience across phone, chat, and email channels, onboarding customers, troubleshooting technical issues, and escalating complex problems when necessary. My background includes sales support, lead generation, upselling, and contributing to measurable revenue growth.

I am a fast learner with strong communication, conflict resolution, and multitasking abilities, and I seek a fully remote customer service role where I can continue to improve customer experience, mentor teammates, and support business goals.