Looking for a job

Paola Fuentes

@paolafuentes1

Executive Assistant with five-star hospitality experience, supporting international guests and coordinating requests across departments.

United Arab Emirates

Message

What I'm looking for

I’m looking for work where I can support clients and executives, help them optimize their time, and provide proactive, organized support in an international, multicultural environment.

At Five Resorts, I managed guest requests, calls, and inquiries, coordinated with multiple departments, and followed up to ensure timely solutions. I used digital systems and POS technology while supporting international guests.

Across Heritage Grand Perast, Al Habtoor Palace, and V lounge, I provided personalized service in luxury hospitality settings. At V lounge, I used Seven Rooms and POS systems to manage bookings, guest profiles, and service requests, including guest preferences and dietary requirements.

Experience

Work history, roles, and key accomplishments

Waitress

Heritage Grand Perast

Apr 2026 - Oct 2026 (6 months)

Provided personalized service to 250+ guests per shift in a luxury hospitality environment, managing orders and special requests. Coordinated with multiple departments to ensure smooth service and timely resolution of guest needs.

Customer Service Order Management Multitasking Communication Skills Problem Solving

Order Taker

Five Resorts

Feb 2025 - Apr 2026 (1 year 2 months)

Managed guest requests, calls, and inquiries, coordinating with multiple departments to ensure timely solutions. Used digital systems and POS technology while providing professional support to international guests.

POS systems Communication Skills Organization Multitasking Customer Service

Hostess

V Lounge

Jun 2023 - Feb 2025 (1 year 8 months)

Welcomed and assisted regular and VIP guests in English and Spanish, providing personalized service. Reviewed guest profiles and preferences to ensure tailored experiences, using Seven Rooms and POS systems.

SevenRooms POS systems Guest Relations Bilingual Communication Attention To Detail

Waitress

Al Habtoor Palace

Jun 2023 - Feb 2025 (1 year 8 months)

Handled POS systems, payments, orders, and daily operational tasks efficiently. Delivered personalized service to international guests in a fast-paced five-star hospitality environment.

POS systems Payment Processing Customer Service Multitasking

Sales Representative

American Home Shield

Jun 2022 - Jun 2023 (1 year)

Managed customer inquiries and sales calls, identified client needs, and presented home warranty solutions. Processed payments and securely collected customer information in accordance with company procedures.

Sales Customer Service Communication Skills Problem Solving Payment Processing