Looking for a job

DANIEL PARDO

@danielpardo

Detail-oriented Finance & Operations Support Specialist with a hospitality-rooted background in customer service, billing, and process improvement.

Colombia

Message

What I'm looking for

I am seeking a remote Virtual Assistant position where I can contribute strong organizational, communication, and administrative support skills. I am highly adaptable, detail-oriented, and committed to delivering efficient and professional assistance in a remote work environment.

I am a dedicated and results-oriented professional with experience in customer service, administrative support, operations, and remote collaboration. Throughout my career, I have developed strong organizational, communication, and problem-solving skills, allowing me to effectively manage multiple responsibilities while maintaining a high standard of accuracy and professionalism.

Experience

Work history, roles, and key accomplishments

Current

Finance Support Specialist

Current

JBC Logistics

May 2026 - Present (4 months)

Process and verify invoices, payments, billing records, and financial documentation with strong attention to accuracy.
• Assist with account reconciliation and review transactions to identify discrepancies, missing information, or errors.
• Maintain organized financial and administrative records and support accurate documentation workflows.

Hotel Administrator

TSIA GROUP

Jun 2025 - Aug 2025 (2 months)

• Improved guest satisfaction through efficient customer service and issue-resolution procedures.
• Reduced check-in and check-out processing times by 30% through operational improvements.
• Coordinated special services and upselling opportunities, generating additional revenue.

Tourism Administrative Assistant

UNITEC

Oct 2023 - Mar 2024 (5 months)

• Provided administrative support and stakeholder coordination for academic and tourism-related operations.
• Organized and coordinated academic events, supporting successful execution and participant engagement.
• Implemented document management systems to improve administrative efficiency.