Looking for a job

Paula Díaz

@pauladiaz0102

Message

I deliver administrative & finance operations and executive support that improve efficiency and service quality.

Colombia

Message

What I'm looking for

I’m looking for an administrative & finance operations role where I can support executives, own reporting and AP/AR workflows, and streamline processes with CRM/ERP systems in a fast-paced, collaborative team.

I’m an Administrative & Finance Operations professional with 4+ years of experience supporting executives and running day-to-day operations across corporate, finance, hospitality, and international business environments in Colombia and the UAE.

I’m known for improving operational efficiency while coordinating cross-functional teams—handling executive support, meeting coordination, confidential documents, office logistics, and KPI reporting in fast-paced settings.

On the finance side, I support Accounts Payable and Accounts Receivable by processing POs, invoices, and inventory reports through ERP systems, with high accuracy and timeliness. I also contribute to collections and billing workflows, including improving billing efficiency through workflow automation and building financial dashboards and cost-reduction reports.

From customer-facing roles to finance operations and business development support, I bring strong customer relations and problem-solving skills, plus a Bachelor of Science in Economics from University of Antioquia. I’m at my best where I can streamline processes, strengthen reporting accuracy, and deliver high quality service consistently.

Experience

Work history, roles, and key accomplishments

Executive Assistant & Office Manager

Terra Invest

Dec 2025 - Mar 2026 (3 months)

Oversaw administrative operations and executive support, coordinating meetings, confidential documents, KPI reporting, and internal processes. Managed vendor communication and office logistics to improve efficiency using Microsoft 365, ERP systems, and Google Workspace.

Executive Support Administrative Operations KPIs Google Workspace Microsoft Excel Microsoft 365 Vendor Management ERP Systems Confidential Document Handling

Administrative & Finance Assistant

Noon E-commerce

Jun 2025 - Oct 2025 (4 months)

Managed office operations, vendor coordination, and staff logistics to support smooth daily functioning. Processed POs, invoices, and inventory reports through ERP systems with high accuracy and timeliness while supporting scheduling, reporting, and operational tracking.

Accounts Payable Accounts Receivable Invoice Processing ERP Systems Vendor coordination Executive Assistance Operations Coordination Reporting

Guest Experience Associate

Bla Bla Beach Club

Oct 2024 - Apr 2025 (6 months)

Provided customer support and front-desk assistance in an international hospitality environment. Managed reservations, payments, and guest requests while resolving concerns and maintaining high service standards.

Customer Service Front Desk Support Reservations Payments Processing Guest Requests Service standards Customer Relations Problem Solving

Finance Operations Associate

Accenture Ltda

Apr 2023 - May 2024 (1 year 1 month)

Processed and reconciled payments with 100% accuracy and managed accounts receivable and supported collections to ensure timely cash flow. Improved billing efficiency by 15% through workflow automation and created cost-reduction reports and financial dashboards.

Payment Reconciliation Accounts Receivable Collections Support Advanced Excel Workflow Automation Financial Reporting Dashboards Cost Reduction Reporting

Business Development Ops Consultant

Creci Finance Colombia

Aug 2020 - Dec 2022 (2 years 4 months)

Managed CRM and KPI tracking, reducing errors by 20%, while identifying new business segments and growth opportunities. Collaborated with sales teams to align strategies and improve lead conversion through ongoing reporting and performance tracking.