PAOLA EMPERATRIZ Rosas Arosemena
@paolaemperatrizrosas
Customer support professional at Century 21 Mediterranean Homes, supporting international clients in English and Spanish.
SpainWhat I'm looking for
At Century 21 Mediterranean Homes, I communicate with international buyers and sellers in English and Spanish, and manage client records and property information in the company CRM and property portals.
Before that, I spent eight years caring for children in two Los Angeles families, sharing daily updates with parents and working independently. At Celebrity Cruises, I served international guests and was promoted from bar staff to sommelier.
Experience
Work history, roles, and key accomplishments
Real Estate Advisor
Century 21 Mediterranean Homes
Aug 2026 - Present (2 months)
Bilingual communication with international buyers and sellers by phone, email and WhatsApp. Managed client records and property information in the company CRM and property portals.
Family Assistant / Nanny
Private Family
Jan 2021 - Dec 2025 (4 years 11 months)
Full-time care for the children, school runs, activities and household errands, working independently. Daily updates to parents by text, email and phone, solving problems as they came up.
Server
George's Bistro
Jan 2009 - Dec 2010 (1 year 11 months)
Served a high volume of guests daily in busy restaurants, handling complaints and difficult situations calmly. Took orders accurately and kept guests informed about waits and changes.
Server
C&O Cucina
Jan 2006 - Dec 2009 (3 years 11 months)
Served a high volume of guests daily in busy restaurants, handling complaints and difficult situations calmly. Took orders accurately and kept guests informed about waits and changes.
Server
Tamara's
Jan 2003 - Dec 2006 (3 years 11 months)
Served a high volume of guests daily in busy restaurants, handling complaints and difficult situations calmly. Took orders accurately and kept guests informed about waits and changes.
Sommelier
Celebrity Cruises
Jan 1997 - Dec 2003 (6 years 11 months)
Served international guests from many countries on long contracts at sea. Promoted to sommelier after three contracts; learned the full wine list in a few weeks.
In-store product promotion and sales for national brands through promotion agencies.
In-store product promotion and sales for national brands through promotion agencies.
In-store product promotion and sales for national brands through promotion agencies.
Education
Degrees, certifications, and relevant coursework
ICPNA, Instituto Cultural Peruano Norteamericano
English Language Studies, English Language
Completed two years of English language studies at ICPNA in Lima, Peru.
CENFOTUR
Tourism and Hospitality Service Course, Tourism and Hospitality
Completed a tourism and hospitality service course at CENFOTUR in Lima, Peru in 1996.
ICPI, Instituto Cultural Peruano Italiano
Intensive Italian Course, Italian Language
Completed an intensive Italian course of two months at ICPI in Lima, Peru.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Salary expectations
Job categories
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