Open to opportunities

Manon Algudo

@manonalgudo

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Dedicated professional skilled in healthcare and customer service.

United States

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What I'm looking for

I am looking for a role that emphasizes customer experience and coordination, where I can utilize my skills in problem-solving and human connection.

I am a dedicated and compassionate professional with a strong background in healthcare, childcare, and client services. My experience spans various roles, including customer service representative and healthcare assistant, where I have honed my skills in high-pressure environments. I pride myself on my empathetic communication and ability to multi-task effectively, ensuring that I provide superior support to clients and families alike.

Currently, I am seeking a role in customer experience or coordination, where my attention to detail, problem-solving abilities, and passion for human connection can shine. I am trilingual, fluent in English, French, and Spanish, which allows me to connect with a diverse range of individuals. My commitment to personal development and my love for traveling further enrich my professional journey.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Avanti Nutrition

Jan 2024 - Present (1 year 6 months)

Provided superior customer support via phone and email, ensuring high levels of customer satisfaction. Coordinated logistics for outbound product shipments, optimizing delivery processes and efficiency.

Customer Service Logistics Coordination Email Support Phone Support Microsoft Office

Nanny / House Manager

Private Household

Jan 2021 - Present (4 years 6 months)

Managed diverse household tasks, including scheduling and comprehensive childcare duties. Ensured a safe, nurturing, and well-organized home environment for children and family.

Household Management Childcare Scheduling Conflict Resolution

Au Pair

Private Household

Sep 2019 - Present (5 years 10 months)

Assisted with daily childcare responsibilities and supported early childhood development. Significantly improved English proficiency through immersive experience while caring for children.

Childcare Cultural Immersion Communication

Healthcare Assistant

Adecco Medical

Mar 2018 - Present (7 years 4 months)

Worked in high-pressure medical units including nephrology, reanimation, and emergency care. Provided compassionate and professional care to patients in critical conditions.

Patient Care

Education

Degrees, certifications, and relevant coursework

CHU de Nantes

State Certified Nursing Assistant, Nursing

Completed comprehensive training to become a State Certified Nursing Assistant. Gained practical experience in various healthcare settings, preparing for direct patient care roles.

Croix Rouge

Preparatory Class for Pediatric Nursing Entrance, Pediatric Nursing

Undertook a preparatory class specifically designed for the Pediatric Nursing Entrance exam. Focused on foundational knowledge and skills essential for pediatric nursing.

Lycée Gabriel Fauré

High School Diploma, Economics & Social Sciences

Obtained a High School Diploma with a specialization in Economics & Social Sciences. Developed a strong understanding of economic principles and societal structures.