Pamela  OliveiraPO
Looking for a job

Pamela Oliveira

@pamelaoliveira

Business Executive based in Brazil.

Brazil
Message

What I'm looking for

I am looking for remotely opportunities, but I am also available for moving if necessary.

Graduated in business since 2020 with customer success and human resources experiences. Currently applying for a Psychology degree.

Experience

Work history, roles, and key accomplishments

Teem  logoTE
Current

Customer Success Representative

May 2024 - Present (1 year 2 months)

Built and maintained long-term relationships with clients, ensuring successful onboarding, service, and satisfaction.
Sustain business growth and profitability by maximizing the value.
Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company.
Handle and resolve customer requests and complaints.

Id-Logical logoID

Customer Success Internship

Id-Logical

I joined the Customer Success team when I was in college and the company was starting to implement the customer success system and process. In about 7 months we got the system working and solving problems and the index of customers with issues dropped 60%.

Education

Degrees, certifications, and relevant coursework

Unirp - Rio Preto University Center  logoUC

Unirp - Rio Preto University Center

Bachelor of Business

2017 - 2020

Grade: 3.8

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Pamela Oliveira - Customer Success Representative - Teem | Himalayas