Open to opportunities

Paige Lindsey

@paigelindsey

Results-driven Customer Service Representative specializing in billing, subscriptions, troubleshooting, and HIPAA-compliant support.

United States

Message

What I'm looking for

I’m looking for a customer-focused role where I can support users across phone/chat/email, own billing and account issues, troubleshoot confidently, and maintain quality standards—especially in fast-paced, compliance-aware environments.

I’m a results-driven Customer Service Representative with experience supporting customers in financial services, healthcare, and retail environments. I provide phone, chat, and email support, handle account access and setup, and guide customers through invoicing, payments, billing, and subscriptions with clear, step-by-step troubleshooting.

In my roles at Alorica (Intuit QuickBooks) and Teleperformance, I resolved customer inquiries while maintaining HIPAA compliance and hitting productivity goals. I’m especially proud of handling 50+ customer interactions daily while maintaining a 99% QA score, and I bring strong CRM & ticketing discipline, conflict resolution, and accurate data entry into every interaction.

Experience

Work history, roles, and key accomplishments

Current

Remote Customer Service Representative

Current

Alorica

Nov 2024 - Present (1 year 8 months)

Assisted customers with account access, billing, subscriptions, and product navigation via phone and chat. Guided customers through invoicing, payments, account setup, and troubleshooting while maintaining a 99% QA score.