Pablo Ferreyra
@pabloferreyra
Customer support specialist with strong communication and problem-solving skills.
What I'm looking for
Experience
Work history, roles, and key accomplishments
Account Manager
Autodoc
Dec 2023 - Mar 2024 (3 months)
Assisted customers in finding specific auto parts, providing accurate information and guiding them through the selection process via calls, chat, and emails.
Contact Support, Account Manager
Viator
Jul 2022 - Jul 2023 (1 year)
Managed customer inquiries regarding tourism packages, providing information through calls, chat, and emails. Required strong communication skills and knowledge of tourism products.
Contact Support
Ali Express
Sep 2021 - Jul 2022 (10 months)
Assisted customers through various communication channels, helping with purchases and resolving issues. Provided accurate information about products and services via chat.
Education
Degrees, certifications, and relevant coursework
National University of La Plata
Bachelor of Social Communication, Social Communication
2012 - 2015
Pursued a Bachelor of Social Communication at the Faculty of Journalism and Social Communication, focusing on media studies, communication theories, and practical applications in journalism.
Santa María De Los Ángeles School
High School Diploma, Secondary Education
2005 - 2011
Attended Santa María De Los Ángeles School for secondary education, where I developed critical thinking and communication skills.
School No. 34
Primary School Certificate, Primary Education
1996 - 2011
Completed primary education from 1st to 8th grade at School No. 34, which provided foundational knowledge and skills necessary for further education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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