Vloggy User
@vloggyuser
I resolve customer issues quickly across on-site, remote, and hybrid support environments.
PortugalWhat I'm looking for
At Calavera in Portugal, I deliver in-person customer support, resolve service issues on the spot, and maintain accurate interaction and payment records during peak demand.
I also supported customers at Melhores Destinos Turismo in São Paulo through remote and in-office channels, handling inquiries and complaints while building long-term customer relationships.
I'm an advanced English speaker with experience supporting international customers, and I bring clear cross-cultural communication, organization, and a genuine focus on positive outcomes.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Calavera
Delivers in-person customer support, handling inquiries and resolving issues on a daily basis. Maintains accurate records and collaborates with the team to keep response times low during peak demand.
Customer Support Representative
Melhores Destinos Turismo
Dec 2021 - Dec 2024 (3 years)
Provided remote and in-office customer support, resolving inquiries and complaints efficiently across multiple channels. Managed ongoing customer relationships and partnered with cross-functional teams to improve support quality.
Education
Degrees, certifications, and relevant coursework
Escola Secundária José Saramago
High School Diploma, Visual Arts
High School Diploma with a focus on Visual Arts.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Job categories
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