Oyejola Temitope
@oyejolatemitope
Customer service representative delivering empathetic, results-driven support and sales.
What I'm looking for
I am a detail-oriented customer service professional with 2–3 years of combined sales and customer care experience and a B.Sc. in Pharmacology. I deliver empathetic, solutions-focused support and measurable sales results.
At Akpharm Ventures I conducted sales presentations, qualified leads through cold calling and referrals, negotiated deals, and provided post-sales follow-up to boost retention. As a customer care representative at B.A. Beauty Affairs I handled high volumes of inquiries across phone, email, and live chat, resolving complaints and collaborating with cross-functional teams to escalate complex issues.
I bring strong communication, problem-solving, conflict resolution, and relationship-building skills, plus time management and teamwork. I volunteer in community health and student activities and am seeking a customer care role where I can improve client satisfaction and support commercial growth.
Experience
Work history, roles, and key accomplishments
Sales Representative
Akpharm Ventures
Jan 2022 - Jan 2023 (1 year)
Conducted sales presentations and product demonstrations, identified and qualified leads through cold calling and referrals, negotiated terms to close deals and provided post-sales support, resulting in increased sales revenue.
Customer Care Representative
B.A Beauty Aairs
Jan 2020 - Jan 2022 (2 years)
Provided customer service via phone, email, and live chat, handled high volumes of inquiries and complaints with timely resolutions, and collaborated with cross-functional teams to escalate and resolve complex issues.
Education
Degrees, certifications, and relevant coursework
Lagos State University
Bachelor of Science, Pharmacology
2019 - 2023
Activities and societies: Class of 2023 football team, LASUCOM; Volunteer, LASUSU Medical Outreach 2022
Completed a Bachelor of Science in Pharmacology at Lagos State University from 2019 to 2023.
Orisan Secondary School, Ajangbadi
WASSCE, Secondary Education
2012 - 2018
Completed secondary education and WASSCE at Orisan Secondary School, Ajangbadi from 2012 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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