AR
Open to opportunities

Adekunle Rukayat

@adekunlerukayat

Dedicated customer service professional with strong communication skills.

Nigeria

What I'm looking for

I am looking for a role that values effective communication and customer satisfaction.

I am a dedicated customer service professional with a strong background in performance monitoring and customer relationship management. Over the past few years, I have honed my skills in resolving customer complaints, providing effective solutions, and ensuring customer satisfaction. My experience spans various roles, including customer support and management, where I have successfully implemented strategies to enhance service delivery.

At AZ Education Consult, I focused on understanding products and actively listening to customer needs, which allowed me to provide accurate information and resolve issues efficiently. My role at Goodness Boutique further strengthened my communication skills, as I supported customers through social media and improved overall satisfaction. I am passionate about creating positive customer experiences and thrive in environments where I can contribute to team success.

Experience

Work history, roles, and key accomplishments

AC
Current

Customer Service

AZ Education Consult

Feb 2021 - Present (4 years 4 months)

Resolved customer complaints and provided solutions. Understood products and provided accurate information.

AV

Manager

Adequate Venture

Mar 2019 - Aug 2020 (1 year 5 months)

Developed plans and strategies. Communicated effectively with the team and identified and addressed problems.

Education

Degrees, certifications, and relevant coursework

Ladoke Akintola university of technology logoLT

Ladoke Akintola university of technology

BTech

2019 - 2024

Tech stack

Software and tools used professionally

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Adekunle Rukayat - Customer Service - AZ Education Consult | Himalayas