christopher lanez
@christopherlanez
Driven professional with experience in customer service and sales.
What I'm looking for
I am a dedicated and hard-working professional with a Bachelor's Degree in History and International Studies from Ekiti State University. With three years of experience as a Customer Service Representative and Sales Consultant at Airtel NG, I have honed my skills in communication and problem-solving, ensuring customer satisfaction and loyalty.
My role involves resolving customer inquiries and complaints while also generating engaging product presentations. I pride myself on my ability to manage files and administrative tasks efficiently, which has contributed to my success in various roles, including as a Stock Controller. I am eager to leverage my skills and experience to contribute to the success of a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Airtel NG
Nov 2019 - Present (5 years 7 months)
Currently working as a Customer Care Representative and Sales Consultant, resolving customer needs and complaints while generating engaging product presentations and persuasive sales leads.
Sales & Marketing Representative
Airtel NG
Nov 2019 - Present (5 years 7 months)
Involved in sales and marketing activities, focusing on generating leads and promoting products effectively to customers.
Stock Controller
Airtel NG
Nov 2019 - Present (5 years 7 months)
Responsible for managing stock levels, ensuring product availability, and maintaining accurate inventory records.
Education
Degrees, certifications, and relevant coursework
Ekiti State University
Bachelor's Degree, History and International Studies
2014 - 2018
Studied History and International Studies, focusing on the complexities of historical events and their impact on global relations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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