OSP User

Focusing on AI training, tech startup ecosystem networking and consulting, and strategic upskilling.

Drove international business development and stakeholder relations, expanding the port-community network. Represented the organization at trade fairs and a commercial mission to Tangier to boost global market visibility.

Acted as primary internal contact and operational partner for Key Account Management across DACH. Reviewed, qualified, and routed high-value inbound B2B leads using Salesforce to optimize the sales pipeline.

Managed full-cycle B2B relationships and software onboarding for international automotive SaaS accounts. Drafted complex license proposals and master agreements, and recovered €131,017 in outstanding revenue.

Coordinated organizational projects ensuring efficient execution, milestone tracking, and alignment with corporate goals.

Managed international partner relations, administrative customer care, and complaints resolution across the order-to-export process. Coordinated sales logistics and communications for equipment deliveries, including the 2018 Youth Olympic Games.

Managed international regulatory monitoring across 12 countries for global technology clients, analyzing product compliance legislation. Prepared regulatory reports and compliance alerts, coordinating with authorities and stakeholders.

Managed the HP Planet Partners recycling programme, serving as core interface between logistics, controlling, and clearing center. Coordinated logistics processes, liaised with freight partners, and acquired new service partners across EMEA and Latin America.

Worked as external consultant within the ICEX PIPE internationalisation programme, supporting SMEs in international business development. Executed distributor acquisition and export marketing strategies across European markets.

Created and implemented the football club's full marketing plan, including PR, advertising, sales, and market research. Designed and pitched customized sponsorship packages to maximize commercial revenue and brand exposure.

Developed and managed the B2B/B2C loyalty programme catalogue and conducted competitive market research. Coordinated email-based promotional campaigns for clients and distributors to increase channel engagement.

Conducted market research in the indoor sports equipment sector to support new product launches, direct marketing strategies, and major industry events.

Completed training on Business Creation and Consolidation with AI Tools Applied to Business.

Completed training in Project Management: Classic & Agile.

Completed the Logistics Specialist Basic Course (Speditions- und Logistik-Fachkurs).

Completed the ICEX PIPE Consultant program for SME Internationalisation.

Participated in a joint Master in International Business program with Universidad Miguel Hernández.

Pursued a Master in International Business, with a joint program also involving Liverpool John Moores University.

Completed an ERASMUS exchange program focusing on International Business and Intercultural Communication.

Earned a Bachelor in Business Administration.