Lorenzo Mo

• Managed complex B2B customer relationships across commercial, investor and public-sector projects, ensuring long-term partnerships and customer satisfaction.
• Coordinated commercial proposals, project calculations and contract negotiations, supporting successful project acquisition and execution.
• Consulted customers on tailored facility service solutions based on technical and commercial requ

• Identified and developed new business opportunities across B2B and B2C markets, contributing to sustainable business growth.
• Built long-term customer relationships through a consultative sales approach, resulting in high customer satisfaction and repeat business.
• Managed the complete sales cycle from initial contact through proposal preparation and contract negotiations.
• Coordinated custom

• Managed international B2B&B2C customer accounts across global markets, building long-term business relationships.
• Negotiated commercial agreements in German, English and Italian, supporting international business growth.
• Coordinated customer projects from quotation through successful delivery while ensuring customer satisfaction.
• Collaborated with logistics, production and customer service

• Supported European sales operations and international key account management, ensuring efficient coordination across multiple markets.
• Coordinated sales planning, forecasting and reporting activities to support commercial decision-making..
• Assisted with customer visits, international trade fairs and commercial presentations, strengthening customer relationships and brand presence.
• Support

• Developed strong intercultural communication skills by living and working in an international environment.
• Strengthened adaptability, resilience and problem-solving abilities while working in dynamic and multicultural settings.
• Collaborated with people from diverse cultural and professional backgrounds, enhancing communication and teamwork skills.
• Improved English language proficiency thr

• Led the Shipping, Export and Customs department, ensuring efficient day-to-day operations.
• Managed international logistics and customs processes while maintaining regulatory compliance.
• Optimized operational workflows and business processes, improving efficiency and service quality.
• Negotiated contracts with logistics providers and suppliers, supporting cost-effective procurement.
• Coordi

• Managed international B2B sales activities for electronic components and software solutions across European markets.
• Negotiated commercial agreements with international customers, building long-term business relationships and supporting sustainable revenue growth.
• Coordinated export documentation, customs procedures and international shipments while ensuring regulatory compliance.
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• Conducted qualitative and quantitative market research projects across various industries to support business and marketing decisions.
• Performed structured interviews and customer surveys, collecting reliable business and consumer insights.
• Analyzed market trends, customer feedback and research data to identify opportunities and support strategic decision-making.
• Managed research assign

Berufsbegleitendes Studium (Bilingual)

Apprenticeship