At Perpetua, I manage 35+ international client accounts and support product adoption, retention, and growth across the customer lifecycle. I oversee $30M+ in annual advertising spend and turn performance data into actionable client recommendations.
I lead business reviews, onboarding, and product enablement, contributing to a reported 25% increase in product adoption. I also develop plans for at-risk accounts and support expansion through pricing and renewal discussions.
At Talixo, I managed B2B relationships with corporate clients, airlines, and travel agencies, focusing on retention and service quality. Earlier, I supported B2B client acquisition and European market research at My Fair Network.
