Samantha Aquino

Key Responsibilities:
- Management of strategic enterprise accounts, focusing on retention, expansion, and long-term value creation
- Ownership of customer lifecycle, from onboarding to expansion and renewal
- Alignment of client objectives with internal teams (Product, Finance, Operations) to ensure successful delivery and growth
- Identification of upsell and cross-sell opportunities within exis

Key Responsibilities:
- Engaged business decision-makers, averaging 15 meetings per week
- Tested and iterated outreach cadences across multiple channels (cold email, LinkedIn Sales Navigator, cold calling) to optimize response and conversion rates
- Collaborated continuously with Marketing to align campaigns, materials, and outreach sequences with pipeline goals
- Built pipeline using HubSpot, Li

Key Responsibilities:
- Management of full sales cycle, from lead generation to deal closing
- Execution of product demos, negotiations, and follow-ups
- Analysis of customer needs to identify growth opportunities

Key Achievements:
- Achieved 19% average MoM growth in KPIs
- Maintained 80 NPS, ensuring high customer satisfaction

Key Responsibilities:
- Leadership of commercial strategy and market expansion in Brazil for a 13-person team
- Development of B2B partnerships and growth initiatives

Key Achievements:
- Achieved 20% month-over-month business growth
- Reached 36% conversion rate in commercial operations
- Established strategic partnership with Samsung Brazil
- Represented the company in international pitch compet

- Supported digital marketing campaigns to increase brand engagement
- Created and edited content for online and in-store communication channels
- Analyzed campaign performance and suggested small optimizations

- Applied and collected feedback on training programs, and made necessary adjustments to ensure continuous improvement in vendor performance and engagement

Pursued a Bachelor of Business Administration with a focus on business administration.