Osman Kara

Understood customer requirements and provided detailed technical information about CRM software, recommending appropriate solutions. Delivered technical support post-purchase, created sales presentations, and conducted product demonstrations to maximize software utilization. Managed numerous client meetings to facilitate sales and provided ongoing customer service and employee training.

Engaged business owners and decision-makers in meaningful conversations, maximizing sales opportunities to increase global market share. Maintained accurate records of all sales and prospecting activities, including calls and closed sales. Collaborated with higher management to identify new revenue strategies and improve business processes.

Planned sales presentations and generated weekly sales and operations reports. Addressed customer inquiries via phone and messaging regarding inventory and sales, and assisted with event planning. Prepared shipping documents, tracked deliveries, completed invoices, and managed bills of lading.

Assisted with invoicing and project execution, ensuring inventory requirements were consistently met. Processed orders for shipping and managed all related documents and invoices. Maintained organized records, including monthly and quarterly financial reports, and utilized IT tools such as MS Office, FIS, and SAP.

Created and led a Turkish team, ensuring timely completion of tasks and evaluating team performance. Maintained clear communication channels between the team and clients, organizing meetings as needed. Ensured client satisfaction by relaying updates and feedback, and proactively informed clients of any project timeline issues.

Organized and led trips to ancient sites, developing strong customer relations and interpersonal communication skills. Focused on providing informative and engaging experiences for clients, ensuring satisfaction. Continuously applied and refined communication techniques in diverse client interactions.

Translated for Amerigo International at automotive sector fairs, gaining comprehensive knowledge of automotive spare parts. Observed sales negotiations and bargains, enhancing understanding of business interactions. Facilitated communication between distributors and suppliers, contributing to new business opportunities.