Opeyemi Akinbode

I am a tech‑savvy, detail‑oriented administrative and customer support professional with more than four years' experience supporting clients and executive teams in both remote and on‑site environments.

I have handled high volumes of client interactions—serving over 300 customers monthly, resolving 80 of 99 requests within 5–45 minutes, and maintaining an 80% customer satisfaction rate—while keeping accurate client records and following up to ensure service continuity.

My background spans roles as a customer support specialist, remote executive virtual assistant, loan recovery officer, and branch manager. I work with CRM tools such as Zoho and Freshdesk, Google Workspace, and collaboration platforms to drive efficient outcomes, and I am seeking a fully remote customer support or administrative role where reliability, speed, and client satisfaction are prioritized.