Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@omowumiogueyungbo
Results-driven customer service professional skilled in technical support and CRM.
I am a results-driven Customer Service Representative with proven success resolving complaints, improving service processes, and boosting issue resolution rates. I bring strong communication, troubleshooting, and CRM skills, backed by measurable improvements in customer retention and operational efficiency.
I have experience handling inbound and outbound calls, cold calling for sales, and building customer databases to improve targeting. I adapt quickly to new systems, collaborate effectively with teams, and am passionate about delivering personalized, high-quality customer experiences.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Unknown
Dec 2024 - Jan 2025 (1 month)
Marketed energy-efficient services to US customers, scheduled and booked home evaluation appointments, and maintained accurate records of inbound and outbound interactions.
Etisal
Jul 2023 - Oct 2023 (3 months)
Resolved customer complaints, achieving a 90% reduction in attrition rate, implemented process improvements to enhance service operations, and increased technical issue resolution rate to 85%.
Degrees, certifications, and relevant coursework
MBBS, Medicine
2001 - 2011
Completed MBBS program at Olabisi Onabanjo University from 2001 to 2011.
Secondary School Leaving Certificate, Secondary Education
1993 - 1999
Obtained Secondary School Leaving Certificate from Our Lady of Apostles Secondary School between 1993 and 1999.
Software and tools used professionally
You can contact Omowumi and 90k+ other talented remote workers on Himalayas.
Message OmowumiMohamed El Sabbagh
Property Consultant, Bold Routes
Sherif Munir
Preferred Customer Associate, TP (UPS)
Taghreed Mohamed
Cold Caller, Home Buyers Incorporated
Mohamed Hesham
Customer Support Representative, AT&T
Habiba User
Customer Service Representative, Intelcia
Aya Karam
Chat Support Agent, Tabby
Salma Aziz
Customer Service Representative, Orange Egypt
Omar Hussein
Customer Support Representative, Tabby Technologies Inc.
Mohamed Magdy
Customer Representative, Concentrix
maysara hassan
Customer Service Representative, Vodafone