Omowumi Ogueyungbo

I am a results-driven Customer Service Representative with proven success resolving complaints, improving service processes, and boosting issue resolution rates. I bring strong communication, troubleshooting, and CRM skills, backed by measurable improvements in customer retention and operational efficiency.

I have experience handling inbound and outbound calls, cold calling for sales, and building customer databases to improve targeting. I adapt quickly to new systems, collaborate effectively with teams, and am passionate about delivering personalized, high-quality customer experiences.