Open to opportunities

Omotundun Oladoja

@omotundunoladoja

Message

Knowledgeable sales and customer service professional with strong communication skills.

Nigeria

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated professional with a Bachelor's degree in Computer Science from the National Open University, Ibadan. My career has been marked by a strong focus on sales and customer service, where I have consistently demonstrated my ability to build positive relationships and enhance customer satisfaction. At UNATEUS, I successfully boosted monthly sales revenue by promoting diverse product options and collaborating with the sales team to maximize visibility.

In my subsequent role as a Recruiter at Sunmondi Keepsale Company, I developed a deep understanding of client companies' values and work culture, which allowed me to effectively brief candidates and streamline the hiring process. My experience at Tunyeni Farm Support further honed my customer service skills, where I established strong relationships with customers and maintained high standards of professionalism. I am passionate about using my skills in negotiation, active listening, and teamwork to contribute to any organization.

Experience

Work history, roles, and key accomplishments

Sales and Customer Service Representative

Tunyeni Farm Support

Mar 2024 - Present (1 year 3 months)

Established strong relationships with customers, enhancing brand loyalty and maintaining high standards of professionalism. Increased customer satisfaction by providing exceptional service and promptly addressing concerns, and initiated outbound calls to prospective customers, presenting product offerings and addressing inquiries.

Customer Service Sales Customer Satisfaction Outbound Calling Presentation Problem Solving Communication Brand Loyalty

Recruiter

SUNMONDI KEEPSALE COMPANY

Nov 2023 - Present (1 year 7 months)

Requested and contacted candidate references to facilitate hiring, developing a strong understanding of client companies' values and work culture. Briefed candidates on responsibilities, salary, and benefits, while building strong relationships with prospective employers to increase placement opportunities.

Recruitment Candidate Sourcing Interviewing Relationship Building Talent Acquisition HR Communication Candidate Briefing

Customer Service Representative

UNATEUS

Feb 2022 - Present (3 years 4 months)

Boosted monthly sales revenue by skilfully promoting diverse product and service options and collaborating with the sales team to maximize product visibility. Processed inbound customer calls, providing information on service or product upgrades, and successfully upsold new products and accessories to customers.

Customer Service Sales Upselling Customer Retention Inbound Communication

Education

Degrees, certifications, and relevant coursework

National Open University of Nigeria

BSc Computer Science, Computer Science

Studied Computer Science at the National Open University of Nigeria, gaining foundational knowledge in the field. Developed skills relevant to the industry.