Elizabeth Okefe
@elizabethokefe
Dedicated Sales and Customer Service Representative driving revenue growth.
What I'm looking for
Dedicated and results-oriented Sales and Customer Service Representative with a strong track record of delivering exceptional service and driving revenue growth. Currently serving as a Search Engine Page Rater at Telus International since July 2022, where I address customer inquiries, rate YouTube content, and conduct product evaluations. My role involves ensuring high-quality service and maintaining customer satisfaction.
Previously, I worked as a Sales Representative at Karmod Nigeria Limited from September 2021 to July 2022. In this role, I managed inbound and outbound customer contacts, organized leads, and drafted proposals to achieve sales objectives. I also established strong relationships with stakeholders and performed various sales-related duties to meet organizational goals.
Earlier, I served as a Customer Service Support and Sales Executive at First City Monument Bank (FCMB) from April 2016 to July 2017. My responsibilities included assisting customers, resolving issues, maintaining records of interactions, and performing administrative roles. I also honed my skills in client relationship management and sales.
Experience
Work history, roles, and key accomplishments
Search Engine Page Rater
Telus International
Jul 2022 - Present (2 years 10 months)
Currently working remotely as a Search Engine Page Rater, assisting customers by addressing inquiries and conducting product evaluations for consumers. Responsible for rating general Google search content to enhance user experience.
Sales Representative
Karmod Nigeria Limited
Sep 2021 - Jul 2022 (10 months)
Served as a Sales Representative, responding to inquiries about prefabricated buildings, managing customer contacts, and drafting proposals to generate leads and accelerate sales transactions.
Customer Service Support
First City Monument Bank (FCMB)
Jul 2016 - Jul 2017 (1 year)
Worked as a Customer Service Support representative, assisting customers with inquiries and complaints, resolving issues promptly, and maintaining accurate records of interactions.
Correspondent
Voice of Nigeria (VON)
Jul 2015 - Aug 2015 (1 month)
Completed industrial training as a Correspondent, responsible for collecting reports and broadcasting news, enhancing communication and reporting skills.
Education
Degrees, certifications, and relevant coursework
Aspire Institute
2024 -
Virtual Academic and professional development program affiliated with Harvard Business School for low-income earners.
Federal Polytechnic Bida
Higher National Diploma, Mass Communication
2018 - 2020
Grade: Upper credit
Completed Higher National Diploma in Mass Communication, focusing on communication skills and media practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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