Omotoyosi Ogunsakin

I am an IT Support professional with hands-on experience in first-line technical support, system administration, and network troubleshooting, demonstrated across corporate and field environments. I focus on maintaining secure, highly available systems and delivering rapid incident resolution.

At Moytel Consultants Limited I supported 150+ end users, achieved 99.9% system uptime, and a 95% first-call resolution rate through proactive monitoring, Active Directory management, and remote support. Previously, I installed and optimized network infrastructure, conducted site surveys, and documented processes to improve reliability and knowledge sharing.

I hold a BSc in Electronics and Electrical Engineering and CompTIA Security+ certification, and I bring strong skills in Windows Server administration, email and network management, end-user training, and cross-functional collaboration to drive operational continuity and security.