Oluwatomisin Salau

I am a results-driven IT Support Engineer with two years of experience in providing technical support and troubleshooting solutions for diverse IT environments. My expertise lies in analyzing and resolving complex hardware and software issues, managing network infrastructure, and ensuring optimal system performance. I pride myself on my strong communication and customer service abilities, which have allowed me to deliver exceptional user support and satisfaction consistently.

Throughout my career, I have been committed to staying abreast of emerging technologies and continuously enhancing my technical proficiencies. At Cloud Exchange West Africa, I ensured that all assigned infrastructure was configured, installed, tested, and operational. I provided data center support to clients, managed and monitored installed systems, and performed necessary handover procedures for shift work. My proactive approach has led to the highest levels of systems and infrastructure availability, and I have successfully participated in IT infrastructure projects, including data center expansions and hardware refresh cycles.