Skip to main content
OB
Looking for a job

Omasanbuwa Billie

@omasanbuwabillie

Customer Service Representative at Daytona Peoples Pharmacy and Supermarket, resolving customer issues with Zoho and Zendesk.

Nigeria
Message

At Daytona Peoples Pharmacy and Supermarket, I provide frontline customer support, resolve complaints, and assist with purchases and pharmacy-related questions. I use Zoho, Zendesk, and Hudu cc to document and track customer interactions.

At Hirely Virtual Assistant, I manage client calendars and inboxes, prepare documents, and conduct online research and reporting for remote teams.

At REDS AND GREENS BUTCHERY, I assisted customers in person, by phone, and online, processed orders, and followed up after purchases. I also updated customer profiles using oddo.

At REAL SUCCESS ACADEMY, I worked as an NYSC Administrative Intern, scheduling parent-teacher conferences and handling parent inquiries. I also reconciled accounts with wards fees.

Experience

Work history, roles, and key accomplishments

DS
Current

Customer Service Representative

Daytona Peoples Pharmacy and Supermarket

Sep 2025 - Present (1 year 2 months)

Provided frontline customer support, addressing inquiries and resolving complaints with professionalism and empathy. Assisted customers with purchases and pharmacy-related questions while ensuring satisfaction and accuracy.

Education

Degrees, certifications, and relevant coursework

HI

Hirely

Virtual Assistance Internship and Certification, Virtual Assistance

Completed virtual assistance internship and certification in 2025.

NC

National Youth Service Corps

NYSC Certification, National Service

Completed the National Youth Service Corps certification in 2024.

AL

Allison

Customer Service Training Certification, Customer Service

Completed customer service training certification via Allison in 2024.

LP

Lagos State Internship Program

Internship Program, Internship

Participated in the Lagos State internship program in 2024.

Human Capital Partners logoHP

Human Capital Partners

Professionalism Etiquette Course, Professionalism Etiquette

Completed a professionalism etiquette course in 2024.

Jobberman logoJO

Jobberman

Skill Training Certification, Customer Service Management

Completed skill training in customer service management in 2024.

ALX logoAL

ALX

Virtual Assistant Training, Virtual Assistance

Completed virtual assistant training in 2024.

Lagos State University logoLU

Lagos State University

Bachelor of Science, Biochemistry

Grade: Second Class Lower

Earned a Second Class Lower degree in Biochemistry from Lagos State University in 2023.

Tech stack

Software and tools used professionally

Interested in hiring Omasanbuwa?

You can contact Omasanbuwa and 90k+ other talented remote workers on Himalayas.

Message Omasanbuwa

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan