Oluwatoke Ogbemudia

I've supported customer-facing operations at Redeti Enterprise and Solutions, Kobbyplug, Craves & Co, and Hey Elevate, managing inquiries, orders, bookings, and follow-ups across WhatsApp, Instagram, email, phone, and in-person channels.

At Craves & Co and Kobbyplug, I served as a first point of contact, communicated availability, pricing, delivery schedules, and policies, and handled complaints calmly to support customer satisfaction and trust.

I'm experienced in maintaining customer records, sales logs, inventory tracking, and digital files through Excel, Google Sheets, and Google Drive. I also coordinate executive schedules, meetings, appointments, reports, presentations, events, and logistics at Hey Elevate.

I bring a customer-first mindset, clear communication, careful process adherence, and a commitment to positive guest experiences. I'm adaptable to new booking and property management systems and willing to work flexible shifts, weekends, and holidays.