Oluwatobiloba Falodun
@oluwatobilobafalodun
Executive Assistant and operations leader improving efficiency and customer experience.
What I'm looking for
I’m a highly organized Executive Assistant and Operations Professional with over 15 years of experience supporting executives and keeping daily operations running smoothly across logistics, retail, and customer-focused environments.
I manage executive schedules, coordinate meetings, handle email and inboxes, and ensure documentation is accurate, organized, and confidential. I also streamline workflows to improve administrative efficiency, especially in fast-paced, multi-priority settings.
In my most recent role, I co-founded a multi-channel retail technology business, leading inventory management, procurement, pricing strategies, supplier coordination, and operational planning. I also manage customer communications, order processing, and post-sale support across channels like Facebook Marketplace, Jiji, and WhatsApp Business.
Previously at Ports & Terminal Multi-services Ltd (PTML), I advanced to Assistant Supervisor, supervising operational teams, training new hires, and strengthening records and reporting processes. I bring strong attention to detail, adaptability, and a customer-first mindset to every operation I support.
Experience
Work history, roles, and key accomplishments
Co-Founder & Executive Ops Support
ZionGames
Jan 2022 - Present (4 years 9 months)
Co-founded and provided executive/operations support for a multi-channel retail technology business specializing in video games and electronics. Managed day-to-day operations including inventory, procurement, supplier coordination, customer communications, and order processing while improving workflows with AI productivity tools.
Executive & Operations Support
Secured Logistics by Abby
Sep 2024 - May 2026 (1 year 8 months)
Provided executive and administrative support including calendar management, meeting coordination, and remote operational follow-ups. Managed customer and executive communications, prepared documentation and reports, and developed/upkept SOPs to improve administrative consistency.
Tally Clerk / Ops & Records Coord
Ports & Terminal Multi-services Ltd
May 2010 - Jul 2024 (14 years 2 months)
Managed operational records and shipping documentation while coordinating communications between operations, supervisors, and management to support daily activities. Served as Assistant Supervisor, supervising operational teams, scheduling workloads, training staff, and improving documentation processes for accuracy and compliance.
Education
Degrees, certifications, and relevant coursework
Certified Institute of Shipping
Advanced Diploma, Maritime Transport Management
2011 - 2013
Completed an Advanced Diploma in Maritime Transport Management at the Certified Institute of Shipping in Lagos from 2011 to 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
oluwatobiloba-falodun.netlify.appSocial media
Job categories
Skills
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