Martins Chuks
@martinschuks
Customer service and administrative professional driving operational efficiency.
What I'm looking for
I am a customer service and administrative professional with experience across telecom, banking, and education sectors, focused on resolving customer issues and supporting operational efficiency.
I have hands-on experience in customer support across multiple channels, inventory management including stock receipt and reconciliation, and administrative duties such as records management and document preparation.
In banking roles I engaged customers for account services, promoted products, and consistently met performance targets, earning recognitions such as Agric Champion and POS Champion at Keystone Bank.
I bring strong communication, problem-solving, time-management, CRM/data-entry and Microsoft Office skills, and I am committed to improving service delivery and supporting team objectives.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Globacom Nigeria
Mar 2024 - Oct 2024 (7 months)
Provided multi-channel customer support and managed inventory processes, conducting stock counts, reconciling discrepancies, and preparing inventory movement reports to improve accuracy and operational efficiency.
Geography Tutor
St Benedict The African College Nsukka
Feb 2023 - Mar 2024 (1 year 1 month)
Delivered geography lessons and supported administrative operations, maintaining records, typing official documents, and assisting with student discipline and school activities to support academic performance.
Direct Sales Associate
Keystone Bank
Jun 2019 - Sep 2021 (2 years 3 months)
Engaged customers for account openings, BVN enrolment, and POS issuance while promoting bank products and using performance reports to drive cross-selling and improve retention.
Education
Degrees, certifications, and relevant coursework
University of Nigeria, Nsukka
Bachelor of Science, Geography
2016 -
Grade: Second Class Upper division/4.06
Studied Geography and graduated with Second Class Upper division; coursework and training focused on physical and human geography principles and applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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