OSOlusheyi Sunday
@olusheyisunday
Customer service and operations leader who boosts efficiency, sales, and team performance.
NigeriaWhat I'm looking for
I am a motivated Customer Service and Operations Officer with proven success leading teams, improving operational efficiency, and increasing sales and profitability. I have driven measurable results — reducing stock wastage by 70% and raising sales by 50% — while building strong customer relationships and implementing effective training and safety protocols.
My background spans retail management, social media marketing, graphic design, and production management, giving me versatile, transferable skills in people management, inventory control, content creation, and data-informed decision making. I bring a proactive attitude, excellent communication, and a focus on continuous improvement to help organizations meet goals and grow.
Experience
Work history, roles, and key accomplishments
Store Manager
Tee Well Stores
May 2022 - Nov 2025 (3 years 6 months)
Led and motivated a team of 10 employees, implemented training programs, and streamlined operations to reduce stock wastage by 70% while increasing sales and profitability by 50%.
Social Media Manager & Sales Rep
Africa Garment Factory
Jan 2021 - Apr 2022 (1 year 3 months)
Developed and executed social media strategies, increased brand awareness and audience engagement, and built client relationships through personalized sales follow-ups.
Graphic Designer & Editor
AA Studios
Jun 2019 - Dec 2020 (1 year 6 months)
Designed marketing collateral and managed brand consistency, conducted client consultations, and performed photography and image editing to professional standards.
Production Manager
Deli Crust Bakery
Dec 2018 - Jun 2019 (6 months)
Defined product vision and strategy, coordinated cross-functional teams for product launches, and analyzed customer feedback to drive product and process improvements.
Social Media Manager & Sales Rep
Africa Garment Factory
Jul 2017 - Oct 2018 (1 year 3 months)
Implemented social media strategies to increase engagement and managed content and customer service to maintain client profiles and improve retention.
Education
Degrees, certifications, and relevant coursework
Gateway Polytechnic, Saapade
National Diploma, Computer Science
2014 - 2016
Completed National Diploma in Computer Science at Gateway Polytechnic from 2014 to 2016.
The Polytechnic, Ibadan (Adeseun Ogundoyin Campus)
National Diploma, Computer Science
2009 - 2011
Completed National Diploma in Computer Science at The Polytechnic, Ibadan (Adeseun Ogundoyin Campus) from 2009 to 2011.
St. Patrick's Grammar School, Ibadan
Senior Secondary School Certificate, Secondary Education
2001 - 2007
Attained Senior Secondary School Certificate at St. Patrick's Grammar School, Ibadan from 2001 to 2007.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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