Open to opportunities

Ekwerekwu Kosiso

@ekwerekwukosiso

Message

Results-driven manager focused on operational excellence and customer service.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can lead a team, keep daily operations running smoothly, and elevate customer service through clear communication, strong problem-solving, and reliable performance tracking.

I’m a dedicated, results-driven supervisor/manager with hands-on experience overseeing daily operations to achieve business objectives. I lead and motivate teams to deliver excellent customer service, while resolving customer inquiries and complaints effectively.

I also maintain records, reports, and performance tracking, ensuring smooth coordination between departments. My approach is communication-first, problem-solving-oriented, and grounded in operational discipline—so teams stay focused, service quality remains high, and deadlines are met.

Experience

Work history, roles, and key accomplishments

Manager

NaijaCrave

Jan 2024 - Jan 2026 (2 years)

Oversaw daily operations to ensure business objectives were achieved, while managing and motivating a team to deliver excellent customer service. Handled customer inquiries and resolved complaints, maintained performance tracking records, and coordinated between departments.