Open to opportunities

michael ozuwa

@michaelozuwa

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Versatile Operations and Social Media Manager driving brand growth.

Nigeria

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What I'm looking for

I am looking for a role that fosters innovation and allows for strategic growth in operations and social media management.

I am a versatile and results-driven Operations and Social Media Manager with over seven years of experience in optimizing business processes and enhancing brand visibility through strategic social media management. My expertise lies in developing data-driven strategies that not only streamline operations but also elevate social media engagement, leading to significant improvements in customer satisfaction and brand loyalty.

Throughout my career, I have successfully implemented process improvements that boosted operational efficiency by 30% and increased social media engagement by 50%. My ability to lead cross-functional teams has resulted in exceeding revenue goals by 20% and creating compelling content that increased brand visibility and sales by 60%. I am passionate about innovation and committed to driving organizational success both operationally and digitally.

Experience

Work history, roles, and key accomplishments

Social Media Manager

Alice Hotel and Suite

Jul 2024 - Sep 2024 (2 months)

Developed and implemented a comprehensive social media strategy, increasing overall engagement by 30% and growing followers by 50% across Instagram, Facebook, and TikTok. Managed paid social media campaigns, resulting in a 40% increase in direct bookings.

Social Media Management Content Creation Google Analytics Paid Advertising Community Engagement Performance Analysis Team Collaboration Customer Service

Operations/Social Media Manager

Keltims Global Services

Apr 2023 - Apr 2024 (11 months)

Managed day-to-day office operations while developing social media strategies that increased followership from 560 to 11,875 in a year. Enhanced brand reputation through timely engagement with the community.

Operations Management Social Media Strategy Community Engagement Performance Metrics Team Leadership Inventory Management Customer Service Content Creation

Social Media Coordinator

Palm Royal Hotel

Jan 2023 - Apr 2023 (3 months)

Managed social media accounts, creating and scheduling posts that led to a 30% increase in follower growth. Supported influencer partnerships and conducted competitor analysis to enhance content strategy.

Social Media Management Competitor Analysis Brand Strategy Community Engagement Graphic Design

Office Assistant/Social Media Manager

The Salvation Army AHT-CPR Program

Feb 2021 - Feb 2022 (1 year)

Collaborated on awareness campaigns against human trafficking and managed logistics for community events, improving office performance and beneficiary follow-up processes.

Community Engagement Event Management Social Media Management Logistics Coordination Team Collaboration Administrative Support

Social Media Marketing Manager

Shopstop52

Jan 2021 - Jan 2022 (1 year)

Created and curated content for various platforms, increasing customer reach by 15%. Played a key role in generating significant sales through effective digital marketing strategies.

Content Creation Market Research Social Media Strategy Customer Engagement Digital Marketing Analytics

Social Media Marketing Manager

Tylda's Fresh Food

Jan 2021 - Feb 2021 (1 month)

Managed social media accounts and executed campaigns that increased visitors by 50% and revenue significantly. Developed a comprehensive digital marketing plan.

Social Media Management Campaign Execution Revenue Content Creation Digital Marketing Strategy

Volunteer

Pathfinders Justice Initiative

Jan 2018 - Jan 2020 (1 year 11 months)

Worked on rehabilitation programs for victims of human trafficking, managing logistics for sensitization campaigns and improving office administrative performance.

Event Coordination Administration Team Collaboration Project Management