Oluchi Flora Chidi
@oluchiflorachidi
Dedicated customer representative with 4 years of experience.
What I'm looking for
I am a passionate customer representative with four years of experience in client interaction and support. My journey has been marked by a commitment to understanding client needs and providing effective solutions. I thrive in team environments and am always eager to learn and adapt to new challenges.
At Unaetus.com, I excelled as a call agent, where I was responsible for reaching out to prospective leads and ensuring their needs were met. My ability to build trust with clients and push for approvals helped surpass weekly evaluation targets. I believe that effective communication and a genuine approach to customer service are key to success in this field.
Experience
Work history, roles, and key accomplishments
Call Agent
Unaetus.com
Feb 2023 - Present (2 years 5 months)
Responsible for calling prospective leads and following up with them, initiating the need for clients to purchase more supplements to aid good health. Attended to calls, ensured to gain clients' trust, pushed for more approvals and cross-sells to meet targets, and surpassed the average evaluation bill weekly.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
BSc, Unknown
Studied at the University of Port Harcourt, completing a Bachelor of Science degree. Gained foundational knowledge and skills relevant to the field of study.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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