Chineme Sunday-Amadi
@chinemesundayamadi
Fresh, energetic individual seeking a Customer Service Representative position.
NigeriaWhat I'm looking for
I am a dedicated and energetic individual with a strong foundation in customer service and communication skills, honed through my extracurricular activities and business experiences. My recent completion of a Call Center Course and a Certificate in Customer Relationship Management has equipped me with the necessary tools to effectively service clients and foster long-term relationships.
In my role as a Call Center Operator at Unateus, I successfully made outbound calls to prospects, introducing products and converting leads into orders. I pride myself on my ability to build rapport with potential customers, addressing their inquiries and guiding them through the sales process. My attention to detail and organizational skills have enabled me to maintain accurate records and ensure clear communication with both the team and customers.
Experience
Work history, roles, and key accomplishments
Call Center Operator
Unateus
Jun 2024 - Present (1 year)
As a Call Center Operator, I made outbound calls to prospects, introduced products, and converted leads into orders. I developed a deep understanding of products to effectively communicate their features, built rapport with customers, and maintained clear communication with the team.
Education
Degrees, certifications, and relevant coursework
Unateus
Course Completion, Call Center Operations
2024 - 2024
Completed a Call Center Course, enhancing skills in customer service and communication within a call center environment.
GLGreat Learning
Certificate of Completion, Customer Relationship Management
2023 - 2023
Completed a course in Customer Relationship Management, gaining skills in managing customer interactions and improving customer satisfaction.
College of Copywriting, Sales and Marketing
Bachelor's, Customer Service Management
2023 - 2023
Earned a Bachelor's degree in Customer Service Management, focusing on effective communication and customer engagement strategies.
AUAdeleke University
Bachelor of Engineering, Mechanical Engineering
2017 - 2022
Studied Mechanical Engineering, focusing on the principles of engineering design, thermodynamics, and fluid mechanics.
Living Word Academy
WASSC, Secondary Education
2017 - 2017
Achieved WASSC SSCE, demonstrating foundational knowledge and skills necessary for further education.
Availability
Location
NigeriaAuthorized to work in
Job categories
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