Open to opportunities

Olivia Pagel

@oliviapagel

Message

Program and operations manager who builds systems teams rely on.

United States

Message

What I'm looking for

I’m looking for a role where I can own complex programs end to end, build clear SOPs and operating rhythms, and partner across field, product, and engineering—delivering measurable outcomes while continuously improving the process.

I've worked across industries, geographies, and disciplines, and learned something valuable in each. What stays consistent is how I operate: I dive into new environments fast, figure out what's needed, and get things done.

I'm someone who can manage a lot of moving pieces at once while staying calm when things get chaotic, prioritizing fast, and always looking for ways to make the process easier and better next time. Finding more efficient ways to work genuinely energizes me, whether that's building operational infrastructure from scratch, working with teams to turn real problems into working solutions, or identifying the process gap nobody else has stopped to fix yet.

My background spans operations, program management, and sales, and that combination makes me a stronger operator. I build trust quickly and communicate across every level of an organization.

Drawn to mission-driven work at the intersection of climate, community, and impact.

Based in Bellingham, WA, open to remote opportunities and occasional travel.

Experience

Work history, roles, and key accomplishments

Program Manager

Lithos Carbon

Apr 2025 - May 2026 (1 year 1 month)

Managed the full lifecycle of 48 farm deployments, including site mapping, material ordering, hauling coordination, spreading, sampling, and data quality. Defined and documented core operational processes, coordinated across internal teams and field partners, and translated field challenges into clear product requirements for iterative testing.

Operations Management Farm Deployment Coordination Material Ordering Field Operations Data Quality Management SOP Development Stakeholder Communication Program Management Operations Process documentation Data Quality Product Requirements Airtable Notion Jira Google Workspace QGIS

Associate Program Manager

Lithos Carbon

Sep 2024 - Mar 2025 (6 months)

Supported program management activities at Lithos Carbon on a remote basis.

Program Management Operations Coordination Field Operations Deployment Product Requirements Stakeholder Communication Airtable Notion Jira Google Workspace QGIS

Sales Representative

Snappy Gifts

May 2022 - Apr 2024 (1 year 11 months)

Exceeded quota by 40%+ and generated $6.8M in new business and $4.3M in expansions while ranking #1 out of 20 reps. Built a repeatable outreach system, led weekly sales strategy workshops, and created executive-level proposals and presentations to secure senior stakeholder buy-in.

Inside Sales Quota Attainment New Business Development Expansion Sales Outreach Systems Sales Strategy Subject Matter Expertise Executive Presentation Proposal Development Stakeholder Management Sales Pipeline Management Subject Matter Expert Salesforce HubSpot Google Workspace Notion Jira Felt

Account Manager

Trinity Properties

May 2021 - Apr 2022 (11 months)

Managed day-to-day operations across 18 luxury properties, coordinating cleanings, maintenance, check-ins, and guest issues across multiple concurrent bookings. Served as the primary point of contact for guests, property owners, and service vendors, resolving logistical problems in real time.

Account Management Scheduling Maintenance Coordination Guest Service Issue Resolution Vendor coordination Operations Management Property Operations Scheduling coordination Stakeholder Communication

Account Executive

Aloha Waste Systems

Sep 2019 - May 2021 (1 year 8 months)

Managed the full sales cycle for waste-to-energy projects by building and prioritizing a client pipeline that surpassed targets by 300% and closing 28 new accounts. Developed and presented proposals to municipal governments and commercial boards, negotiating contracts and pricing at the executive level.

Account Executive Sales Cycle Pipeline Management Business Development Proposal Development Contract Negotiation Pricing Strategy