Stephanie Bailey

Designed and implemented operational and marketing systems that increased LinkedIn engagement 43% and email subscriptions 7.5%, while managing client invoicing, onboarding, contracts, and a remote team to achieve 90% client satisfaction.

Led client services operations across departments, streamlining onboarding, invoicing, and contract management to reduce lead times and improve cross-functional fulfillment of client deliverables.

Managed statewide program operations including budgeting, contracting, and data reporting; authored grants totaling $116,500 and developed recruitment and implementation processes to improve program scalability.

Directed statewide operations for the Healthy Athletes program, tracking data for 19,000+ participants and standardizing workflows across 25 counties to improve reporting consistency and operational efficiency.

Supported academic program operations through data collection, research management, and reporting; coordinated expansion of Camp RAD with logistics and staff onboarding.

Managed marketing operations and performance tracking, streamlined communications between teams, maintained partner deliverables, and produced digital communications to ensure timely client and partner updates.

Activities and societies: Graduate Assistant supporting data collection, research management, program expansion, logistics, and staff onboarding.

Completed a Master of Science in Kinesiology with emphasis in Sport & Exercise Psychology, supporting academic program operations and research activities.

Activities and societies: Activities included marketing coordination and operational support roles following graduation; specific campus activities not provided.

Earned a Bachelor of Arts in Psychology, engaging in coursework and activities preparing for roles in program management and research support.