At Brightworks Sustainability, I built and operated PMO-level governance, tooling, and reporting structures, including standardized intake workflows, capacity tracking, and risk systems. I coordinated 14–16 concurrent pursuit projects per month across internal teams and external partners.
I also built and implemented an intake and routing system in SharePoint, Excel, and Outlook, bringing organization-wide ad hoc requests into one structured workflow. I owned change management for 70% of marketing processes as teams adopted new creative designs, tools, and workflows.
At Brightworks Sustainability, I supported a Salesforce enablement program that improved sales and marketing pipeline data accuracy by 80%, and conducted user interviews to turn business needs into engineering inputs such as PRDs and user stories. I also managed the company website, including content, imagery, visual design decisions, and code defect triage.
At ORTOP, I administered Salesforce and Asana, working on data migration, reporting infrastructure, workflow automation, and API integrations. I later returned as an independent consultant for Salesforce administration, data cleanup and migration, and data structure rebuilds.
