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Oleh BrahaOB
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Oleh Braha

@olehbraha

Dedicated customer support specialist with strong communication skills.

Ukraine
Message

What I'm looking for

I am seeking a role that values effective communication and offers growth opportunities.

My name is Олег Брага, and I am a dedicated customer support specialist with a strong background in communication and problem-solving. I have experience working as a Chat Operator at ГЛОБАЛ БІЛГІ, where I provided consultations and resolved issues for clients and couriers of the Glovo company. My role involved handling customer inquiries through chat, utilizing the Kustomer platform, and managing internal systems effectively.

Prior to my position at ГЛОБАЛ БІЛГІ, I served as a Junior Inspector at the Kyiv Detention Center, where I ensured compliance with regulatory requirements and standards. My experience as a boxing coach has also honed my ability to communicate effectively and work collaboratively with diverse groups of people. I pride myself on my adaptability and quick learning, which allows me to thrive in fast-paced environments.

Experience

Work history, roles, and key accomplishments

KP

Junior Inspector 2nd Category

Kyiv Remand Prison

Apr 2022 - Jan 2024 (1 year 9 months)

Controlled compliance with regulatory requirements and standards in the work of subordinate facilities. Ensured adherence to established protocols and operational guidelines.

Education

Degrees, certifications, and relevant coursework

ЛУ

Лубенське медичне училище

Середня-спеціальна, Лікувальна справа

2011 - 2015

Навчався за спеціальністю "Лікувальна справа" в Комунальному вищому навчальному закладі І рівня акредитації Полтавської обласної ради Лубенське медичне училище. Здобув знання та навички, необхідні для роботи в медичній сфері.

Tech stack

Software and tools used professionally

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Oleh Braha - Chat Operator - ГЛОБАЛ БІЛГІ | Himalayas