Oleh Braha
@olehbraha
Dedicated customer support specialist with strong communication skills.
What I'm looking for
My name is Олег Брага, and I am a dedicated customer support specialist with a strong background in communication and problem-solving. I have experience working as a Chat Operator at ГЛОБАЛ БІЛГІ, where I provided consultations and resolved issues for clients and couriers of the Glovo company. My role involved handling customer inquiries through chat, utilizing the Kustomer platform, and managing internal systems effectively.
Prior to my position at ГЛОБАЛ БІЛГІ, I served as a Junior Inspector at the Kyiv Detention Center, where I ensured compliance with regulatory requirements and standards. My experience as a boxing coach has also honed my ability to communicate effectively and work collaboratively with diverse groups of people. I pride myself on my adaptability and quick learning, which allows me to thrive in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Chat Operator
ГЛОБАЛ БІЛГІ
Apr 2024 - Jul 2025 (1 year 3 months)
Provided consultations and resolved issues for clients and couriers of the company Glovo. Handled client and courier inquiries via chat, communicating through the incoming line and working with Kustomer and the internal Admin system.
Junior Inspector 2nd Category
Kyiv Remand Prison
Apr 2022 - Jan 2024 (1 year 9 months)
Controlled compliance with regulatory requirements and standards in the work of subordinate facilities. Ensured adherence to established protocols and operational guidelines.
Boxing Coach-Instructor
MOK KDYUSSH
Sep 2021 - Feb 2022 (5 months)
Trained and instructed students in boxing techniques and physical conditioning. Developed training programs and mentored aspiring athletes.
Education
Degrees, certifications, and relevant coursework
Лубенське медичне училище
Середня-спеціальна, Лікувальна справа
2011 - 2015
Навчався за спеціальністю "Лікувальна справа" в Комунальному вищому навчальному закладі І рівня акредитації Полтавської обласної ради Лубенське медичне училище. Здобув знання та навички, необхідні для роботи в медичній сфері.
Availability
Location
Authorized to work in
Job categories
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