Dasha User

I am a dedicated Customer Support Specialist with over 12 years of experience in international communication, order handling, and problem resolution. My calm and caring approach has earned me a 99% quality score in Klaus reviews, reflecting my commitment to providing exceptional service. I specialize in written communication, particularly through email and chat, and excel at de-escalating issues with patience and clarity.

In my current role as a Customer Support Supervisor at Develux, I lead a team of over five agents, ensuring that we deliver full-cycle customer support while resolving payment issues and complaints effectively. I take pride in mentoring my teammates and contributing to internal improvements by creating training materials and help center content. I thrive in remote work environments and am eager to join a compassionate, people-first company that values empathy and clear communication.