Open to opportunities

Olawal Balogun

@olawalbalogun

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Seasoned IT Technical Engineer with expertise in system administration.

Nigeria

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What I'm looking for

I am looking for a role that fosters innovation, offers growth opportunities, and values collaboration.

I am a seasoned IT Technical Engineer with years of comprehensive experience in system administration, network and system support, and end-user training. My journey has equipped me with the skills to manage IT infrastructures effectively, implement proactive maintenance strategies, and ensure robust security protocols. I am passionate about leveraging my expertise to drive innovation and efficiency in a dynamic organization.

Throughout my career, I have held various roles, including Senior System Administrator and System Support Manager, where I oversaw the deployment and optimization of IT systems. My technical support and troubleshooting skills have significantly improved operational efficiency, while my experience in network and security administration has safeguarded organizational data. I am also adept at integrating cloud computing and Generative AI tools to streamline operations and enhance system performance.

With a strong foundation in both hardware and software, I have successfully managed IT asset lifecycles and conducted risk assessments to minimize downtime. My commitment to training and documentation has empowered junior IT staff and improved overall IT literacy within organizations. I am eager to bring my skills and experience to a forward-thinking company that values innovation and collaboration.

Experience

Work history, roles, and key accomplishments

Current

Senior System Administrator

Current

NewConcept Technologies (NCT) Academy

Dec 2021 - Present (3 years 6 months)

Oversee the deployment, maintenance, and optimization of IT systems, ensuring high availability and efficiency. Provide level 2/3 technical support and manage network components while enforcing cybersecurity protocols. Administer Windows Server environments and leverage cloud computing to enhance system performance.

IT Management Technical Support Network Administration Cloud Computing Cybersecurity System Monitoring Risk Assessment

System Support Manager

NewConcept Technologies (NCT) Academy

Jul 2018 - Oct 2021 (3 years 3 months)

Oversaw the procurement, deployment, maintenance, and decommissioning of IT assets. Conducted risk evaluations and implemented preventive measures to enhance system resilience. Trained junior IT staff on best practices and documented system configurations.

System Configuration Risk Assessment Network Security Training Documentation Technical Support Cybersecurity

System Administrator

NewConcept Technologies (NCT) Academy

Mar 2015 - Jun 2018 (3 years 3 months)

Provided end-user support and implemented solutions to enhance operational efficiency. Developed and delivered technical training programs to improve IT literacy among staff. Conducted proactive system maintenance to minimize downtime.

Technical Support User Training Maintenance Performance Monitoring Documentation Troubleshooting

Banking Officer (IT Support Engineer)

Seedvest Microfinance Bank

Feb 2013 - Jan 2015 (1 year 11 months)

Delivered technical support for end users and coordinated IT activities to facilitate smooth operations. Managed servers and network maintenance, conducted preventive maintenance, and played a pivotal role in a banking software migration project.

Technical Support Maintenance Project Management

IT Support Officer

Central Bank of Nigeria

Oct 2010 - Oct 2011 (11 months)

Provided helpdesk support for end-users and maintained support logs for timely issue resolution. Contributed to effective communication within the team by taking minutes during meetings.

Help Desk Support Communication Skills Support Logs Team Collaboration Documentation User Support