Open to opportunities

David Balogun

@davidbalogun

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IT Support Specialist and system administrator delivering reliable help desk and system operations.

Nigeria

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What I'm looking for

I’m looking for a role where I can support end users, keep systems stable with backups and maintenance, and take ownership of troubleshooting, migrations, and day-to-day IT operations.

I’ve supported users and kept systems running in banking and client environments—most recently through Polaris Bank, where I resolved 200+ technical issues, managed backups and recovery for 500+ users, and helped maintain high availability.

I also installed and configured Windows OS for 50+ clients, improved performance across 70+ devices with routine maintenance, and supported 60+ trainees through technical training and troubleshooting for data analysis.

Experience

Work history, roles, and key accomplishments

Technical & Data Analysis Tutor

The Nexus Space

Mar 2026 - Jul 2026 (4 months)

Delivered comprehensive technical training and hands-on mentoring in data analysis to over 60 participants, providing critical support and troubleshooting to enhance technical proficiency.

Data Analysis Technical Training Mentor Troubleshooting Software Configuration

Freelance IT Support Specialist

Dconsultstech

May 2025 - Oct 2025 (5 months)

Provided remote and on-site technical support, diagnosing and resolving hardware, software, and basic network issues for end users, ensuring high customer satisfaction.

Hardware Support Software support Network Troubleshooting System Optimization

Senior Executive Assistant (IT Support)

Polaris Bank

May 2022 - Apr 2025 (2 years 11 months)

Provided critical IT support and system administration for a large banking environment, ensuring operational continuity and enhancing user satisfaction across diverse technical landscapes.

IT Support System Administration Data Backup Recovery Account Management

Data Entry Operator

NTV Startimes

Feb 2020 - Feb 2021 (1 year)

Ensured accurate and efficient data management by converting information from various formats into digital systems, maintaining data quality and integrity for critical operational processes.

Data Entry Data Quality Data Integrity