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Olasunkanmi Afolabi

@olasunkanmiafolabi

Customer Service Representative with experience at Tostech Phones and Gadgets, helping customers choose products and resolve questions.

Nigeria

Message

At Tostech Phones and Gadgets, I spoke with customers about phones and gadgets, answering questions about features, prices, and availability. I followed up with interested customers and assisted them through the buying process.

At Luka Fashion House, I responded to clothing enquiries and helped customers select products to suit their preferences, occasion, and budget. I also found potential buyers through calls, emails, and social media.

Experience

Work history, roles, and key accomplishments

Telesales Specialist

Tostech Phones and Gadgets

Feb 2025 - May 2026 (1 year 3 months)

Spoke with customers over the phone to help them choose suitable phones and gadgets. Handled complaints, followed up with interested customers, and worked with the sales team to meet targets.

Telesales Customer Service Communication Skills Problem Solving Teamwork

Customer Support Specialist and Sales Representative

Luka Fashion House

Mar 2024 - Dec 2024 (9 months)

Found new buyers through calls, emails, and social media networks. Responded to customer inquiries about products, pricing, and availability, and built positive relationships to encourage repeat business.

Customer Service Sales Communication Skills Relationship Building Product Knowledge