Bresha Longshore

I am a results-driven customer service and sales professional with seven years of experience delivering high-quality support, resolving complex issues, and consistently exceeding performance targets. I combine strong communication, troubleshooting, and CRM skills to improve customer satisfaction and resolution scores.

In sales roles I confidently present product features, recommend tailored solutions, and build strong client relationships that drive repeat business and referrals. In customer service positions I have handled high call volumes, improved first-call resolution, and increased customer retention through active listening and efficient problem-solving.

I hold a high school diploma and certifications in Customer Service Excellence and CRM software training, and I am committed to applying my multitasking, order-processing, and upselling expertise to contribute measurable value to a customer-centric team.