At Globacom, I provided customer service by phone and resolved customer inquiries and complaints in a timely manner.
At Activity Cargo and Logistics Limited, I responded to shipment and delivery questions, updated customers on delivery timelines, and escalated complex issues to the appropriate departments.
As a Virtual Assistant for SALEEM LAMBO, I prepared documents and presentations, researched assigned projects, and maintained customer relationships. I also worked as a Field Agent intern at the National Bureau of Statistics, where I kept field visit records and compiled reports.
