Olajuwon Olaosebikan

Drives sales and business development for solar inverters and renewable energy solutions, managing relationships with customers, installers, distributors, and EPC partners. Achieved a sales pipeline valued at over 3x assigned revenue targets and strengthened customer retention across residential, commercial, and industrial sectors.

Managed end-to-end international shipment operations, including procurement, ERP transactions, regulatory documentation, and customs clearance. Reduced documentation errors and shipment delays by ~25% through accurate preparation and validation of trade documents.

Supported corporate sales growth by managing distributor relationships, coordinating order processing, and liaising with internal teams. Recognized for surpassing sales targets, improved customer retention by 25%, and increased order processing efficiency by 30%.

Managed customer enquiries, order fulfilment, and complaint resolution across multiple channels. Achieved 95% customer satisfaction and improved first-contact resolution rates by 25%.

Processed high-volume bulk cash transactions for corporate and high-net-worth customers, maintaining accuracy and compliance. Achieved 99.9% transaction accuracy and supported over 50 customer transactions daily.

Completed the HR Mastery Course.

Completed a Post Graduate Diploma in Business Administration.

Completed the Developing a Customer Care Culture Certificate.

Completed a Diploma in Sales Management.

Completed the Emotional Intelligence Certificate.

Completed the National Youth Service Corps program.

Earned a Higher National Diploma in Public Administration.

Earned a National Diploma in Public Administration.