Okorafor, Divine User

I am a proactive and results-driven professional with practical experience in personal assistance, virtual support, customer service, and social media management. My expertise lies in administrative coordination, scheduling, and task execution, which I have honed through various roles, including my time as a Customer Service Representative at Divao Housing Agency. Here, I achieved a remarkable 95% customer satisfaction score by resolving inquiries efficiently and maintaining accurate records using CRM tools.

In addition to my customer service experience, I served as a Personal Assistant to the Proprietress at The Lord’s Favor Model School, where I managed communication and scheduling with high accuracy and confidentiality. My educational background in Medical Laboratory Science complements my certifications in Virtual Assistance and Digital Marketing, equipping me with a unique blend of skills to thrive in remote work environments. I am passionate about leveraging technology and communication skills to contribute to organizational success and build lasting relationships.