At Black&white by MSc, I called prospective and existing customers about dining, events, VIP reservations, and catering. I qualified leads and scheduled reservations, private events, corporate bookings, and group dining.
At Salento Lounge, I supported guests with reservations, events, entertainment schedules, and membership inquiries. I also resolved complaints, billing issues, and other service concerns.
At MTN, I promoted telecommunications products and services to consumers and business clients. I managed sales from lead generation through service activation and kept customer records in CRM systems.
