Aba'a Mengue
@abaamengue
Customer service assistant at an MTN Cameroon partner agency who presented offers and followed up with prospective customers.
CameroonWhat I'm looking for
At an MTN Cameroon partner agency, I assisted customers with enquiries, presented products and services, and identified customer needs.
I communicated with customers through WhatsApp and telephone calls, then followed up with undecided prospects and supported their purchasing decisions.
I also have experience in program planning, activity organization, writing and proofreading. I’m motivated to apply these skills in virtual assistance and administrative support.
Experience
Work history, roles, and key accomplishments
Customer Service and Sales Support Assistant
MTN Cameroon Partner Agency
Jan 2022 - Jan 2024 (2 years)
Assisted customers with enquiries and provided relevant information. Presented products and services to prospective customers and followed up with undecided prospects.
Education
Degrees, certifications, and relevant coursework
Université de Yaoundé I
Two years of university studies, Bilingual Arts
Completed two years of university studies in Bilingual Arts (English/French).
Lycée bilingue d'Ebolowa
Baccalauréat bilingue, Bilingual
Earned a Bilingual Baccalaureate (English/French) in 2019.
Tech stack
Software and tools used professionally
Availability
Location
CameroonAuthorized to work in
Salary expectations
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